Frequently Asked Questions

Everything parents and teachers ask about levels, devices, AI safety, and getting started.

  1. What ages are Levels 1–6 for?
    Levels 1–6 cover ages 6 to 12, progressing from early reading and play to independent, AI-aware research.
  2. Do I need special software?
    No — everything runs in your web browser. Works on laptop, tablet, or Chromebook.
  3. Are lessons printable?
    Yes! Each lesson includes printable worksheets and certificates.
  4. Is there homework?
    No fixed homework. Students can choose extension activities to practice skills at home.
  5. How is AI used in learning?
    AI tools like ChatGPT, Bing, or Gemini are introduced gradually (Level 3–6) as thinking partners — always with teacher or parent guidance.
  6. Can I switch between Classic and Kids Mode?
    Yes. You can toggle modes anytime in the top menu.
  7. Is internet required?
    Yes, for the interactive lessons and videos. But printable worksheets can be used offline.
  8. Do children interact directly with ChatGPT?
    Only at Level 3 and above, using pre-made safe prompts and under supervision.
  9. How do I know what my child is learning?
    Each Level page lists subjects and lessons clearly. You can preview all materials freely.
  10. Can I use this for homeschooling?
    Yes — it’s designed for homeschool families and flexible learners.
  11. Do schools need a license?
    Yes. Schools and learning centers can request a yearly classroom license with multiple teacher accounts.
  12. Is there progress tracking?
    A parent/teacher dashboard is being developed to track lesson completion and printable certificates.
  13. Can I cancel anytime?
    Absolutely. All subscriptions are monthly with no long-term commitment.
  14. Is it safe for children?
    Yes — no ads, no chat access, and AI interactions are filtered and supervised.
  15. What devices are supported?
    Any modern browser: Chrome, Safari, Edge, or Firefox on computer or tablet.
  16. Are lessons interactive?
    Yes — they include quizzes, drag-and-drop games, and creative exercises.
  17. How are subjects divided?
    Each Level has 7 subjects (Language, Math, Science, Technology, Creativity, Global Studies, and Well-Being).
  18. What happens after Level 6?
    Students are prepared for middle school — they can research, write, code, and use AI responsibly.
  19. Do parents need to teach every lesson?
    No. The program is self-guided, but parent support enhances motivation and discussion.
  20. Where can I get help?
    Contact our support team at hello@nextgenlearning.com or use the contact form.